Spotify disabled on Amazon Echo or can’t be linked
My Alexa Echo (2nd gen) arrived today and the first thing was how to get my Spotify account working.
As I live in the Netherlands, there was some kind of issue with the location in my Amazon account vs Alexa settings.
There were options to pick Amazon music & couple others, but not Spotify
Spotify was disabled and you can’t pick it or link it
This should be relevant for everyone outside US, UK & Germany
There were 2 solutions :
- Sign in through a browser, then click “Accounts & Lists” on the top right.
Then click “Content and devices” under “Digital Content”.
Then click the “Settings”/”Preferences” tab and under “Country Settings” and change your country to either US, UK or Germany.
After this, it took some time to sync + restart the Alexa app on iOS and it finally worked
2. After some time, it stopped working again. The first method doesn't really help to fix it this time, so going through forums found this workaround:
https://alexa.amazon.com/spa/index.html#settings/music-settings
After browsing to “Settings” > “Music-settings”, Spotify was available there for selection
To sum up:
- Need to change location in Amazon account
- Link Spotify via Alexa App or via Alexa Web App
- Sometimes Spotify option doesn't appear immediately after the change, looks like there is some syncing
